Practice Policies

Dental Insurance is different from Medical Insurance. Your dental plan is provided by your employer as part of your total compensation. Your insurance company reimburses us based on the contract set between your employer and the insurance company. The patient payment portion covered for procedures varies depending on the coverage provided by your employer. Many patients aren’t familiar with the specifics of their dental insurance benefits. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Below is a list of providers we work with directly to submit your insurance claims. We can also submit claims for patients whose insurance is out of network.

• Aetna PPO
• Aetna Vital Acces Plan
• Cigna PPO
• Cigna Savings Plan
• Blue Cross Blue Shield PPO
• Delta Dental PPO
• Guardian PPO
• Metlife PPO
• Connection Dental PPO Network
• Eastern Dental Plan (EDP)

We offer financing options through CareCredit. Please click below to learn more, apply for financing or pay directly through your CareCredit account!

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.